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Privacy Policy

The serious stuff, made simple.

At Overlook Studio, we spend a lot of time thinking about brands, ideas and the internet. We also believe your personal information deserves to be treated responsibly.

This Privacy Policy explains what information we may collect when you visit our website, contact us or work with us, why we collect it, how we may use it and the choices available to you.

In this policy, “Overlook Studio”, “we”, “us” and “our” refer to Overlook Studio.

01 / WHO WE ARE

Overlook Studio is a creative and digital marketing agency based in Kolkata, India.

We provide services including brand strategy and identity, web design and development, social media management, growth marketing, performance marketing, SEO and content management.

For privacy-related questions or requests, you can contact us at:

Email: info@overlookstudio.in
Website: overlookstudio.in
Location: Kolkata, West Bengal, India

02 / WHAT INFORMATION WE MAY COLLECT

We don't collect information just for the sake of collecting it.

Depending on how you interact with us, we may collect information such as:

Information you give us

This may include your:

  • Name
  • Email address
  • Phone number
  • Company or organisation name
  • Job title
  • Project requirements
  • Budget or enquiry information
  • Messages and communications with us
  • Information submitted through contact or enquiry forms
  • Any other information you voluntarily provide

Information collected when you use our website

Certain technical information may be collected automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • General website interaction and usage information

Where required, non-essential cookies or similar technologies will be used subject to the appropriate consent choices.

03 / WHY WE USE YOUR INFORMATION

No funny business.

We may use your personal information to:

  • Respond to enquiries
  • Discuss potential projects or collaborations
  • Prepare proposals and quotations
  • Provide and manage our services
  • Communicate with clients
  • Manage our business relationships
  • Improve our website and services
  • Understand how visitors use our website
  • Maintain the security and performance of our website
  • Send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law
  • Maintain appropriate business and financial records
  • Comply with applicable legal and regulatory requirements
  • Establish, exercise or defend legal claims

We aim to collect and use only the information reasonably necessary for the relevant purpose.

04 / CONSENT

Where we rely on your consent to process personal data, we aim to make it clear what you are agreeing to and why.

You can withdraw your consent for that processing at any time.

Withdrawing consent will not affect processing that was lawfully carried out before your withdrawal. In some situations, withdrawing consent may mean that we can no longer provide a particular service or feature to you.

To withdraw consent, contact:

info@overlookstudio.in

05 / COOKIES

Tiny files. Useful jobs.

Our website may use cookies and similar technologies to help the website function, understand how visitors interact with it and, where applicable, support analytics or marketing activities.

Cookies may include:

Essential cookies
Necessary for the website to operate correctly.

Analytics cookies
Help us understand things such as which pages people visit and how visitors interact with the website.

Preference cookies
Remember certain choices or preferences.

Marketing cookies
Where used and permitted, these may help us measure campaigns or show more relevant advertising.

Where required by applicable law, we will ask for your consent before placing non-essential cookies.

You may also be able to control or delete cookies through your browser settings.

06 / ANALYTICS & THIRD-PARTY TOOLS

We may use trusted third-party platforms and service providers to operate our website and business.

Depending on the tools we use, these may assist us with areas such as:

  • Website hosting
  • Website analytics
  • Contact forms
  • Email communications
  • Cloud storage
  • Customer relationship management
  • Advertising and campaign measurement
  • Website security
  • Project management
  • Payment or accounting services

These providers may process limited personal information on our behalf or for their own stated purposes.

We aim to work with service providers that maintain appropriate privacy and security practices.

07 / DO WE SELL YOUR DATA?

No.

Overlook Studio does not sell your personal data.

We may share information with service providers, professional advisers, contractors or other parties where reasonably necessary to operate our business, deliver our services, protect our rights or comply with the law.

Where third parties process information on our behalf, we expect them to use it only for the relevant purpose and subject to appropriate safeguards.

08 / WHEN WE MAY SHARE INFORMATION

We may disclose personal information where reasonably necessary:

  • To provide services you have requested
  • To operate or maintain our website
  • To trusted vendors or service providers working with us
  • To accountants, lawyers or other professional advisers
  • To comply with applicable law, regulation, court order or lawful governmental request
  • To prevent fraud, misuse or security threats
  • To protect the rights, property or safety of Overlook Studio, our clients or others
  • In connection with a restructuring, merger, acquisition or transfer of the business, subject to applicable legal requirements

We do not share personal information simply because someone asks nicely.

09 / INTERNATIONAL DATA PROCESSING

Some of the technology and service providers we use may operate servers or process information outside India.

As a result, personal information may in certain circumstances be processed or stored outside India.

Where this happens, we will handle such processing in accordance with applicable data protection requirements and any restrictions imposed under Indian law.

10 / HOW LONG WE KEEP YOUR INFORMATION

We don't want your data hanging around forever either.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

  • Provide our services
  • Maintain client and project records
  • Respond to enquiries
  • Meet accounting, tax or legal requirements
  • Resolve disputes
  • Enforce agreements

Different types of information may therefore have different retention periods.

When personal information is no longer reasonably required, we may securely delete or anonymous it, subject to applicable legal requirements.

11 / KEEPING YOUR INFORMATION SAFE

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no website, server, email system or internet transmission can be guaranteed to be completely secure.

So while we take data security seriously, we cannot promise that any online system is 100% risk-free.

12 / YOUR PRIVACY RIGHTS

Depending on the applicable law and circumstances, you may have rights relating to your personal data.

These may include the ability to:

  • Ask for information about the personal data we process about you
  • Request correction, completion or updating of your personal data
  • Request erasure of eligible personal data
  • Withdraw consent where processing is based on consent
  • Raise a grievance regarding our handling of your personal data
  • Nominate another individual to exercise applicable rights in circumstances recognised by law

Some rights may be subject to legal exceptions or verification requirements.

To exercise an applicable privacy right, email:

info@overlookstudio.in

Please provide enough information for us to understand your request. We may need to verify your identity before acting on certain requests.

13 / GRIEVANCES

Something doesn't look right? Tell us.

If you have a concern about how Overlook Studio has collected, used, stored or otherwise handled your personal information, please contact us first so we can look into it.

Privacy & Grievance Contact
Overlook Studio
Email: info@overlookstudio.in
Location: Kolkata, West Bengal, India

We will review legitimate privacy concerns and respond in accordance with applicable law.

Where applicable, you may also have the right to pursue a complaint through the mechanism provided under Indian data protection law after first giving us an opportunity to address your grievance.

14 / MARKETING COMMUNICATIONS

Nobody likes an inbox full of things they never asked for.

If you subscribe to marketing communications from Overlook Studio, we may use your contact details to send you relevant updates, work, insights, news or service information.

Where consent is required, we will send these communications only after obtaining the appropriate consent.

You can opt out at any time by using the unsubscribe option provided in the communication or by contacting:

info@overlookstudio.in

Transactional or service-related communications may still be sent where necessary.

15 / LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites or platforms.

Once you leave our website, their privacy practices are their responsibility, not ours.

We recommend reviewing the privacy policy of any third-party website before providing personal information to it.

16 / CHILDREN'S PRIVACY

Our website and services are primarily intended for businesses and professional audiences and are not designed to knowingly collect personal data from children.

Where processing involving a child is subject to specific requirements under applicable law, we will take appropriate steps to comply with those requirements.

If you believe a child has provided personal information to us inappropriately, please contact us at info@overlookstudio.in.

17 / CHANGES TO THIS POLICY

The internet changes. Businesses change. Laws change. And occasionally, privacy policies have to change too.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or legal obligations.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to check this page occasionally for the latest version.

18 / CONTACT US

Still reading? We respect the commitment.

If you have questions about this Privacy Policy, your personal information or how Overlook Studio handles privacy, get in touch.

Overlook Studio
Kolkata, West Bengal, India

Email: info@overlookstudio.in
Website: overlookstudio.in

Your data is yours. We'll treat it that way.